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Privacy Policy

Our Privacy Policy

Last Updated: April 27, 2025
Last Checked: April 27, 2025

This privacy statement applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://chimneyscientists.com/. We recommend you carefully read this statement. In our processing, we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and Categories of Data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:

1.1 Contact – Through Phone, Mail, Email and/or Webforms

For the purpose of being able to offer you our products and services, we may collect and process the following data:

  • Your name
  • Your phone number
  • Your email address
  • Your address information
  • Appointment scheduling information
  • Service inquiry details

SMS/Mobile Data Protection:
We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes. You may opt out of receiving SMS messages at any time by replying ‘STOP’ to any message. You may also contact us directly to request removal from our messaging list.

1.2 Analytics and Website Improvement

We collect information about how visitors use our website to improve our services and user experience. This may include:

  • Pages visited
  • Time spent on pages
  • Referring website
  • Browser type and device information
  • General location information (city/state level)

This information is collected through cookies and similar technologies. For more details, see Section 5 below.

2. Sharing with Other Parties

We only share or disclose this data to other recipients for the following purposes:

  • To fulfill service requests and appointments
  • To process payments for services rendered
  • To comply with legal obligations
  • To work with authorized service providers who assist us in operating our website and conducting our business

All third-party service providers are required to maintain the confidentiality of your information.

3. Disclosure Practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

4. How We Respond to Do Not Track Signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. We have concluded a data processing agreement with Google.

What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

Our security measures include:

  • Secure data storage systems
  • Encrypted data transmission
  • Regular security audits
  • Limited access to personal information
  • Employee training on data protection

7. Third-Party Websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to This Privacy Statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and Modifying Your Data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.

9.1 You Have the Following Rights with Respect to Your Personal Data

  • You may submit a request for access to the data we process about you.
  • You may object to the processing.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We, therefore, request that children under the age of consent do not submit any personal data to us.

11. Contact Details

Chimney Scientists

Main Office:
200 Barr Harbor Dr. Suite 400
West Conshohocken, PA 19428
Phone: 610-909-5585

Satellite Offices:
41 University Dr. Suite 400
Newtown, PA 18940

18 Campus Blvd. Suite 100
Newtown Square, PA 19073

415 W Main St, Unit 104
Lansdale, PA 19446

Mailing, Delivery, and Warehouse:
806 E Main Street
Norristown, PA 19401

Email: info@chimneyscientists.com
Website: https://chimneyscientists.com/